Breakdowns never arrive with a warning. If your vehicle stops in Waipa or the wider Waikato, the most important thing is to stay calm and make the situation safe for you, your passengers, and other drivers.
Step 1: Move to safety
If the car can roll, steer to the left shoulder or a nearby safe area. Turn on hazard lights straight away. If you cannot move, stay inside with your seatbelt on and keep the hazard lights on.
Step 2: Make yourself visible
In daylight, open the bonnet if it is safe to do so. At night, keep hazard lights on and use a torch or phone light to check traffic before stepping outside. Avoid standing behind the vehicle.
Step 3: Gather the essentials
Before you call for help, note your exact location. Use road signs, GPS, or a phone map pin. Also check your vehicle type, registration number, and where you want the vehicle to go.
Step 4: Call a tow truck
When you call, share your location, the vehicle type, and the situation. If the vehicle is in traffic or unsafe, mention that so the tow operator can arrive prepared.
Helpful details to share
- Your location or nearest landmark
- Vehicle type and size
- Whether the vehicle is drivable
- Any hazards like a flat tyre, leaking fluids, or an accident scene
What happens next
A local tow operator will confirm an ETA, arrive with the right equipment, and load the vehicle safely. If you need transport to a repairer or a secure storage yard, that can be arranged on the spot.
If you need 24/7 towing in Waipa, keep our number handy and call when you are ready for help.